8218 Wisconsin Avenue, Suite 415
Bethesda, MD 20814
(301) 656-1588

Practice Policy

 

Malcomson Dentistry is a 'Fee for Service' dental practice, meaning we are not an 'in-network' dental provider. Payment for dental services must be paid in full at the completion of your appointment. We ask that the Patient provides a 50% deposit, upon acceptance of their Treatment Plan (when lab costs are involved). A scheduled payment plan for services rendered may be possible, if first discussed with the Practice Manager and agreed upon with Dr. Malcomson.

*If a Patient would like to submit their receipt to a dental insurance provider (for direct reimbursement), please notify staff. The required form for dental claim submission is an 'Attending Doctor's Statement' along with an ADA Dental Claim form.

 

What is the advantage of a 'Fee for Service' practice?

One of the many advantages to a 'Fee for Service' dental practice is that an insurance company can often interfere with the Dentist / Patient relationship. Insurance companies often dictate timing, dental treatments, and at times can compromise a Patient's health. If a Patient has dental insurance, Malcomson Dentistry will provide the necessary "Doctor's Attending Statement" for the Patient to submit and receive direct reimbursement from their insurance provider. A Treatment Plan can be provided for all dental services, so that he/she may contact their insurance provider in advance to determine 'out of pocket' expenses. Malcomson Dentistry staff assists Patients in planning and maximizing year-end dental benefits and/or a flexible health savings (FHS) account.

 

Same Day Emergency Appointment Policy

While we know that dental emergencies arise, Malcomson Dentistry staff will do their best to accommodate our Patients to schedule them that same day. Our schedule however, does not always allow for a 'same day' appointment. Our office policy for cancellation of a same day emergency appointment is $50. We know your time is of value, and so is ours. Thank you for understanding.

 

We accept DISCOVER, MASTERCARD, VISA, cash and personal checks.

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E. Denise Malcomson, Doctor of Dental Surgery

Dr. Malcomson earned a B.A. Summa Cum Laude and a Doctorate of Dental Surgery from West Virginia University. Upon graduation from dental school, Dr. Malcomson entered private practice in Holyoke, Massachusetts. She was then was selected to teach at WVU’s School of Dentistry, in the Department of Oral Diagnosis and Radiology. After academia, Dr. Malcomson worked alongside Dr. Marvin Band at an established dental practice located in Bethesda, Maryland (1998-2005).

Upon Dr. Band's retirement in 2005, Dr. Malcomson reopened the practice as 'Malcomson Dentistry'. Since that time, she has been recognized and featured in numerous “Washington Checkbook” publications. Dr. Malcomson is an active member of local dental study clubs where local dental professionals network, receive continuing and innovative dental training.

Born and raised in Morgantown, West Virginia, Dr. Malcomson is a true Mountaineer fan. She and her husband Patten reside in Vienna, VA. They enjoy traveling, outdoor adventures and long walks with their black lab; London.


Andrea Phipps

Andrea Phipps, Practice Manager and Marketing Specialist

Andrea's professionalism, administrative and marketing background has proven instrumental in reshaping Malcomson Dentistry's practice and long term goals. Malcomson Dentistry has transitioned to a modernized dental practice - by streamlining Patient communications; enabling Patients to request an appointment via text and, email (MalcomsonDentistry@gmail.com). An automated appointment reminder system has also proven beneficial to Patients of all ages. Andrea's dedication is demonstrated through her high level of enthusiasm with scheduling and Patient care.

Though Andrea has resided in Maryland since 1997, she grew up in Canada. After earning Sport Administration and Recreation Facility Management degrees, she married and moved to the U.S.

Leading an active lifestyle, Andrea serves as an Ambassador for Travis Manion Foundation's 'Character Does Matter' program - challenging the youth of our nation to lead a life of character, integrity and leadership. Andrea keeps busy as a volunteer for Warrior Canine Connection as a Pet Sitter, and with Two Top Mountain Adaptive Sports Foundation as a ski aid. TTM provides adaptive sports programs for children with special needs, veterans, wounded warriors and their families. Andrea resides in Gaithersburg with her daughters and two miniature, long-haired dachshunds.


Shari Tavel, Administrative Assistant

We are pleased to welcome Shari to the Malcomson Dentistry family. Shari recently retired from working with the U.S. Coast Guard. Though Shari was raised in Denver, Colorado, Shari calls Kensington, MD home. In the past, Shari has voluntarily raised and trained puppies for Guide Dogs of America. Take a moment to welcome Shari during your next dental appointment.

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